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Yealink Authorized Online Reseller Program
Implemented in the U.S/ Canada/ Russia/ Europe/ Australia/ New Zealand/South America.
Yealink recognizes the diversity of sales channels through which our products may be sold and reserves the right to manage any given sales channel extending from Yealink to the ultimate end user in the manner Yealink deems most appropriate. At the same time, Yealink recognizes the importance of online sales to Value Added Resellers (VAR) and end users. The Yealink Authorized Online Reseller Program is designed for such companies who purchase Yealink products from an Authorized Yealink Distributor and then resell them to end users via online marketing. The Yealink Authorized Online Reseller Program does not replace the current Yealink Distributor contract process.
While there may be exceptions, an Online Reseller will typically have the following characteristics:
a. Sell Yealink Products through a website managed directly by the reseller;
b. Sell primarily directly to VARs and end user customers;
c. Advertise only the Yealink Minimum Advertised Price (MAP) or higher price on the website;
d. Provide a mechanism whereby their customers obtain a confidential quote or proposal for the actual selling price in a manner that does not reveal the price to other users of the website.
The purpose of the Yealink Authorized Online Reseller Program is to maintain the value associated with the Yealink brand.
2. Minimum Standards to apply to be an Authorized Online Reseller
Prospective authorized Online Resellers should:
a. Have a working, professional web site with a company-specific registered URL;
b. Have the ability to keep this website current on a day to day basis;
c. Have web pages dedicated to each Yealink product category. Yealink products should not be displayed without specific Yealink authorized technical specifications;
d. Have a physical business address. Post office boxes are insufficient;
e. If the Online Reseller is currently selling Yealink products, they must comply with Yealink MAP policy in order to be part of this new Authorized Online Reseller Program.
Authorized Online Resellers will be provided the following advantages and benefits:
a. Yealink will authorize Yealink distributors to sell Yealink Products to Online Resellers by means of registry. An Online Reseller without authorization will be unable to purchase Yealink products from Yealink distributors;
b. Authorized Online Resellers are granted permission to use the Yealink logo as part of their online marketing programs on their website;
c. Authorized Online Resellers will be provided high definition pictures of Yealink products for use on their website;
d. Authorized Online Resellers will be provided with all updated marketing and information materials through Yealink distributors, including new products, sales promotions, sales materials, etc. for use on their website.
e. Authorized Online Resellers will be provided with Yealink technical training via web-enabled training programs and audio/video conferencing.
Yealink Authorized Online Resellers agree to the following:
a. Comply with Yealink MAP Policy Prices publicized on their websites, or in any public fashion, like eBay, Amazon, must not be lower than the Yealink specified MAP. However, the actual price at which the Authorized Online Reseller sells Yealink products to their customers is determined solely by the Online Reseller. Actual selling price may be provided to the Online Reseller customers in any format, but the Online Reseller will reasonably assure the confidentiality of the selling price between the Online Reseller and their customers;
b. Maintain current and accurate Yealink information on the Authorized Online Reseller’s website.
c. The Authorized Online Reseller acknowledges that in addition to actual selling price, the prices at which the Authorized Online Reseller purchased the Products from Yealink distributors are also Confidential.
5. Conduct Violations
Online Resellers who violate terms and conditions of the Authorized Online Reseller Agreement will be removed from the program. MAP violations by any entity in any way affiliated with an Authorized Online Reseller will be considered a violation by the Authorized Online Reseller. Likewise, any assistance or cooperation provided to any entity violating Yealink MAP will be considered a MAP violation by the Authorized Online Reseller. Yealink reserves the right to make all such determinations in Yealink’s sole discretion.
6. Authorization procedure
a. This Authorized Online Reseller Program will be managed by Yealink in cooperation with Yealink Distributors;
b. Companies wishing to become a Yealink Authorized Online Reseller will:
a) Contact a Yealink Distributor. If the applicant is currently selling Yealink products, their current distributor is their appropriate contact. As a condition of eligibility Yealink Distributors will attest that, to the best of the Distributor’s knowledge, a prospective Authorized Online Reseller has agreed to adhere to the Yealink MAP in all their activity associated with selling Yealink products. Each Yealink distributor shall maintain a registry of Authorized Online Resellers, and shall provide this listing, including name, address, website, and telephone contact information to Yealink when there is any update.
b) Applicants that never sold Yealink products for Authorized Online Reseller status shall click here to complete the application form for approval;
c) After evaluation and approval, Yealink will provide the Authorized Online Reseller with a signed copy of Yealink Authorized Online Reseller Agreement and record their information provided into online inquiry system
In order to protect the relationship between Distributors and their customers, actual customer names provided by distributors to Yealink will not be shared with other distributors.
Yealink reserves the right at any time to modify, suspend, or discontinue the program during the trial period and official implementation of this program. Yealink will inform both Distributors and Authorized Online Resellers of any changes to the program. Program modifications shall be made available on the Yealink official website.
Yealink reserves the right of final interpretation of the Authorized Online Reseller Program.
Yealink Network Technology Co., Ltd.