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Evosys Laser GmbH
Estudo de caso
“We appreciate the ability to easily stay in touch with our clients and supporters, as well as with our subsidiaries in China and USA. So far our Yealink devices are working as expected, everything is fine. Also we are very happy that Yealink provides us direct and timely support as manufacturer of the system hardware and software even during the pandemic.”
Evosys Laser GmbH

Thomas Kneidl

Manager QM/OR, Evosys Laser GmbH

Sobre a Evosys Laser GmbH
A Evosys Laser GmbH, localizada em Erlangen, é uma fabricante promissora e inovadora de máquinas para serviço de soldagem a laser na Alemanha. Baseando-se em décadas de experiência e tecnologia de ponta em processamento de materiais a laser, a empresa já executa centenas de projetos relevantes em todo o mundo com seus produtos e serviços.
Recentemente, a empresa venceu o 27º prêmio Top-Innovator no Deutscher mittelstands Summit, o que é um grande elogio à sua inovação em tecnologia.




Desafio
-A pandemia do COVID-19 dificulta a visita aos clientes, a exposição e a venda dos produtos.

-Com clientes em todo o mundo, a empresa tem grande demanda por comunicação de qualidade tanto para reuniões internas quanto externas.

-Com clientes usando diferentes plataformas e dispositivos de videoconferência, é difícil unificar e desperdiçar tempo na troca.

Requerimento
-Qualidade ultra clara de vídeo e áudio para mostrar perfeitamente os produtos de soldagem de plástico a laser

-Conexão e sinal estáveis em diferentes regiões e condições de rede

-Facilmente para conectar-se à plataforma e dispositivos de terceiros



Solução
Solução abrangente para videoconferência fácil e confiável: Yealink Meeting 10 hosts+ Yealink VC500 + Yealink Acessórios: Microfone, WPP20

-Equipado com VC500, o Yealink Meeting exibe perfeitamente os produtos de soldagem plástica a laser, principalmente o refletor Laser, que traz sentimentos vívidos e diretos aos clientes sem perder nenhum detalhe como na vida real e acelera o negócio.

-Baseando-se na cobertura mundial de arquitetura multirregional e multicêntrica, o Yealink Meeting garante uma experiência de videoconferência inter-regional de alta qualidade.

-A conexão fácil e gratuita ao Teams e outras plataformas ou dispositivos torna conveniente e rápido o contato com clientes usando diversos softwares a qualquer momento através de PC, celular e de diversas formas, o que economiza tempo, é flexível e eficiente.

-Yealink fornece resposta oportuna e serviço profissional aos clientes, incluindo resposta a perguntas ou demandas em 24 horas.

-Yealink Meeting e dispositivos relevantes são fáceis de usar. Sem necessidade de treinamento extra, todos os funcionários podem utilizar sozinhos.



 

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