Telefone IP SIP-T26P



Anúncio de fim de vida útil do telefone IP SIP-T26P



Preço do cliente,


A Yealink informa que  Telefone IP SIP-T26P  foi descontinuado desde  31 de dezembro de 2015 .  Após a data, o pedido de novo produto não será aceito.

A Yealink não pretende ter obrigação com o desenvolvimento de novos recursos Gole -Telefone IP T26P. Mas a Yealink segue as práticas padrão da indústria em relação ao suporte de seu software para produtos descontinuados (EOL). Consistente com esses padrões, a Yealink continuará a oferecer suporte e serviço pós-venda.

As diretrizes gerais da política são:

A Yealink oferecerá até 5 anos de suporte técnico a partir do fim da vida útil.

(1)  Durante o primeiro ano após o fim da vida útil, a Yealink oferecerá suporte completo, incluindo suporte técnico de HW/SW, aplicação de correções de bugs de SW existentes, novas correções de bugs de SW não críticos, novas correções de bugs de SW críticos e novas correções de segurança.

(2)  Pelo segundo ano até, e incluindo, o quinto ano do Fim da Vida, a Yealink tentará fornecer correções de bugs de SW. Na fase de suporte EOL, uma atualização de SW do produto para uma versão existente mais recente também será vista como fornecida uma correção para o bug de SW. Fornecer uma correção pode não ser possível em alguns casos devido às limitações na arquitetura de hardware ou software, e a Yealink , a seus descontos exclusivos, determinará quais correções, se houver, serão fornecidas.

(3)  Yealink não oferecerá  qualquer suporte a Novos Recursos/Melhorias a partir do Fim da Vida Útil.

(4)  Peças de reposição ou reposição para hardware estarão disponíveis dependendo de seus distribuidores locais. Entre em contato com seus distribuidores locais da Yealink para Suporte Técnico de HW e Reparo e Devolução de HW (sujeito à disponibilidade do estoque). Os distribuidores locais da Yealink fornecerão a você o suporte de HW correspondente de acordo com o processo de Autorização de Devolução de Materiais (RMA) da Yealink .

(5)  Desde o sexto ano do fim da vida útil, a Yealink não oferecerá nenhum suporte.

Embora todos os esforços sejam feitos para dar suporte aos produtos de Fim de Vida de acordo com nossa Política de Fim de Vida, a Yealink reserva-se o direito de alterar sua Política em conformidade com a justiça. A Yealink anunciará quaisquer alterações na Política de Fim de Vida por meio do Site da Yealink em  Produtos Yealink EOL  e recomendamos que você visite este site regularmente, pois ele contém informações úteis sobre o programa de fim de vida útil da Yealink.

A Yealink gostaria de aconselhá-lo a mover seu produto para o produto mais novo para continuar e aproveitar o serviço de alto nível da Yealink. Uma solução recomendada para o  Telefone IP SIP-T26P  é  SIP-T27G , qual  oferece tecnologia funcionalmente mais rica.

A Yealink espera que o fim das vendas do telefone IP SIP-T26P não afete o relacionamento de serviço existente e a qualidade do serviço. Estamos consistentemente dedicados a fornecer a você outros produtos e serviços excelentes. Se você tiver alguma dúvida sobre essa descontinuação, entre em contato com seu representante de vendas Yealink de forma segura ou com seus distribuidores locais.

Obrigado pelo seu apoio contínuo ao Yealink!
 
Tecnologia de rede Yealink Co., Ltd.
Todos os direitos reservados.


End of Life Announcement for SIP-T26P IP Phone

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