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O telefone não consegue se conectar ao servidor VPN


Cordless Voip Phone



O telefone não consegue se conectar ao servidor VPN.

  1. Verifique se o servidor VPN está ativo e funcionando.
    Depois que o servidor VPN estiver em execução, o ícone VPN na barra de tarefas aparecerá verde, e o IP virtual do servidor VPN poderá ser visto movendo o mouse sobre o ícone VPN, conforme mostrado na figura abaixo:
    image.png

  2. Verifique o arquivo de configuração de VPN do telefone.

    1. Extraia o arquivo tar do telefone. O nome do diretório deve ser keys, e o nome do arquivo de configuração deve ser  vpn.cnf.  conforme mostrado na figura abaixo:
      image.png

    2. Verifique se o arquivo de certificado VPN e o arquivo de configuração do telefone estão corretos. Entre no diretório Keys, como mostrado na figura abaixo:
      O nome do arquivo correspondente a ca, cert e key deve ser o mesmo que os nomes dos três arquivos no diretório keys.
      O caminho do certificado deve ser: /config/openvpn/keys/
      image.png

    3. Verifique se o arquivo de configuração VPN do telefone e o arquivo de configuração do servidor correspondem. Conforme mostrado na figura abaixo:
      Várias configurações marcadas com setas vermelhas devem ser consistentes com o servidor.
      image.png

    4. Se ainda não for possível conectar, verifique se o horário do telefone está dentro do período válido do certificado. Clique duas vezes no arquivo de certificado do cliente para verificar o período válido do certificado.

    5. Por favor, verifique novamente se todos os arquivos tar estão empacotados corretamente. Por favor, empacote com a ferramenta 7-zip.




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