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Definiciones de Yealink

Acrónimos y términos explicados

Yealink explora las explicaciones simplificadas de Yealink de los términos comunes de comunicación empresarial con respecto a la aplicación de tres dispositivos de comunicación principales, teléfonos IP, equipos de videoconferencia y auriculares que funcionan con Microsoft, Zoom y otros sistemas, en el trabajo empresarial.

¿Qué es el servicio telefónico SIP?

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Un servicio telefónico SIP (Protocolo de inicio de sesión) es un sistema de telefonía de voz sobre protocolo de Internet (VoIP) que utiliza el Protocolo de inicio de sesión para administrar y controlar sesiones de comunicación multimedia, incluidas llamadas de voz, videoconferencias y mensajería instantánea. 


En términos más simples, un servicio telefónico SIP permite a los usuarios realizar y recibir llamadas telefónicas a través de una red IP (como Internet) en lugar de utilizar la red telefónica pública conmutada (PSTN) tradicional. Este tipo de servicio requiere un dispositivo o una aplicación de software habilitados para SIP, a menudo denominados teléfono SIP, softphone o teléfono IP, que pueden establecer conexiones con otros puntos terminales SIP.


Las características principales de un servicio telefónico SIP incluyen:


1. Ahorro de costes: Generalmente, los costos son más bajos en comparación con las líneas fijas tradicionales debido a que VoIP depende de la infraestructura de Internet existente.

2. Escalabilidad :Es fácil agregar o eliminar líneas a medida que cambian las necesidades de su negocio.

3. Flexibilidad :Se pueden realizar llamadas desde cualquier lugar con una conexión a Internet estable, lo que lo hace ideal para fuerzas de trabajo remotas y empresas con múltiples ubicaciones.

4. Funciones avanzadas :A menudo incluye funciones avanzadas de manejo de llamadas, como correo de voz a correo electrónico, reenvío de llamadas, llamadas en conferencia y más sin cargos adicionales.

5. Integración :Puede integrarse bien con otras herramientas comerciales y plataformas de software como sistemas CRM, soluciones de comunicaciones unificadas y centros de contacto.


Los usuarios se suscriben a un proveedor de servicios SIP, que les asigna una dirección SIP única (similar a un número de teléfono) y luego pueden comunicarse con cualquier otro usuario SIP o incluso con números de teléfono tradicionales a través de troncales o puertas de enlace SIP.


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