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End of Life Announcement for CP960 Microsoft Teams Edition 


Dear Customers,


Yealink hereby informs you that the CP960 Microsoft Teams Edition has been discontinued since 2022-09-30. After the date, new orders for the product would not be accepted.


After the End-of-Life date, Yealink will not pursue any new feature development on CP960 Microsoft Teams Edition, but we will follow the industry standard practices regarding software support of the discontinued (EOL) products. Consistent with such standards, Yealink will continue to offer support and after-sale service.


The general policy guidelines are:


(1) For the first year from the End of Life date, Yealink will offer full support, including HW/SW Technical Support, Apply Existing SW Bug Fixes, New Non-Critical SW Bug Fixes, New Critical SW Bug Fixes and New Security Fixes.


(2) For the second year till, and including, the fifth year from the End of Life, Yealink will attempt to provide SW bug fixes. In the EOL support phase, a SW upgrade of the product to a newer existing release will also be seen as a fix to the SW bug. Providing a fix may not be possible in some cases due to the limitation of hardware or software architecture, and Yealink in its sole discretion will determine what fixes, if any, will be provided.


(3) Yealink will not offer any New Features/Enhancements support from the End of Life.


(4) Spares or replacement parts for hardware will be available depending on your local distributors. Please contact your local Yealink distributors for HW Technical Support and HW Repair and Return (subject to inventory availability). The local Yealink distributors will provide you the corresponding HW support in accordance with Yealink Return Materials Authorization (RMA) process.


(5) Since the sixth year from the End of Life, Yealink will not offer any Support.


Although every effort will be made to support End of Life products in accordance with our End of Life Policy, Yealink reserves the right to change its Policy as it deems appropriate. Yealink will announce any changes to the End of Life Policy through the Yealink Website at Yealink EOL Products and we encourage you to visit this site regularly as it contains useful information regarding Yealink's End-of-Life program.


Yealink would like to advise you to upgrade your products to our newer products which contains more features, in order to continue and enjoy Yealink’s high level service. The recommended replacement solution to the CP960 Microsoft Teams Edition is CP965 Microsoft Teams Edition, which offers functionally richer technology.


Yealink hopes that the end of sales of CP960 Microsoft Teams Edition will not affect the existing service relationship and service quality. We are consistently dedicated to providing you with excellent products and services. If you have any questions regarding this discontinuation, please contact your appropriate Yealink sales representative or your local distributors.


Thanks for your continued support for Yealink! For more information about Yealink delisted product, please click on http://support.yealink.com.

 

Yealink Network Technology Co., Ltd.

All right reserved.


Yealink CP960 - Wireless Mic

Enterprise-grade Conference Phone for Microsoft Teams


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Deliver Microsoft Teams Experience
From the Desktop to the Conference Room

The Yealink CP960 Teams edition is an enterprise-grade conference phone, bringing the Teams experience and functionality from the desktop to the conference room. The CP960 is fully compatible with Teams application including Teams key calling, meeting functionality, Outlook calendar, offering a rich and talented ecosystem for your team. With connections of wireless microphone, CP960 conference phone system can be used in larger space with long audio-capture distance, bringing more flexibility and expansibility in Teams collaboration.





HD Audio and Wireless Expansibility

The CP960 conference phone combines the hardware and software to fully improve its audio quality. Thanks to its built-in 3-microphone array, CP960 owns a 20ft (6 meters) and 360° voice pickup range, regarding as an ideal solution for any conference room that needs best audio experience, as if all participants are sitting across the table from each other. Through the two add-on CP Wireless Expansion Mic CPW90, the Yealink CP960 provides long audio-capture distance at a radius of up to 20 meters without any wiring troubles.

Simplify Deployment and Management

The Yealink CP960 is coupled with Yealink efficient auto-provisioning mechanism, including phone deployment and configuration. Administrators can take advantage of centralized deployment, management, updating.
Moreover, CP960 supports several device management platforms, including Microsoft/Yealink/Unify Square Device Management Platform.

Yealink Helps to Migrate Voice Communication from Skype for Business to Teams

According to Microsoft, Skype for Business Online and client will be retired on July 31, 2021. Skype Business Online customers are encouraged to begin planning the upgrades or start using Teams from now on. Click to learn more.


  • Yealink Teams devices support the upgradability of firmware from Skype for Business to the Teams edition.

  • Hybrid-mode feature on Teams devices provides simultaneous experience of Teams APP and SIP APP.

 

Any queries, please contact via UCinfo@yealink.com


CP960 Conference Phone | Features at a Glance

• 5'' 720x1280 multi-touch screen
• Optimal HD audio, full duplex technology
• 20-foot (6-meter), 360-degree microphone pickup range
• Microsoft Teams-tailored user interface
• Supports Office 365, and upgradability of device applications to Teams or SFB
• Based on Android OS
• Built-in dual band 2.4G/5G Wi-Fi
• Built-in Bluetooth 4.0 (pending)
• Supports Microsoft/Yealink/Unify Square Device Management Platform

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CONTACT US TODAY!

Complete la información a continuación y un experto de Yealink en soluciones de productos se comunicará con usted pronto.

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