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Définitions Yealink

Acronymes et termes expliqués

Yealink explore les explications simplifiées de Yealink sur les termes de communication d'entreprise courants concernant l'application de trois principaux appareils de communication, les téléphones IP, les équipements de vidéoconférence et les casques fonctionnant sur Microsoft, Zoom et d'autres systèmes, dans le travail professionnel.

Qu'est-ce qu'un téléphone de bureau ?

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Les téléphones fixes, également appelés téléphones fixes ou téléphones de bureau, sont des appareils analogiques ou numériques traditionnels spécialement conçus pour être utilisés dans un bureau ou à la maison. Ils sont généralement connectés à un réseau téléphonique par des câbles physiques et offrent aux utilisateurs la fonction principale de passer et de recevoir des appels vocaux.


Dans le contexte de la communication d'entreprise, les téléphones de bureau sont souvent dotés de fonctionnalités supplémentaires telles que :


1. Haut-parleur :Un haut-parleur et un microphone intégrés qui permettent une conversation mains libres.

2. Numérotation rapide :Accès rapide aux numéros fréquemment appelés.

3. Transfert d'appel :La possibilité de rediriger les appels entrants vers un autre poste ou numéro de téléphone.

4. Conférence téléphonique :La possibilité d'inclure plusieurs parties dans un seul appel.

5. Messagerie vocale :Un système intégré pour enregistrer les messages lorsqu'un utilisateur n'est pas disponible.

6. Écran d'affichage :Affiche les informations d'identification de l'appelant et peut afficher d'autres détails tels que l'historique des appels et les répertoires de contacts.

7. Compatibilité du casque :Permet aux utilisateurs de brancher un casque pour une utilisation mains libres.


Au fur et à mesure de l'évolution de la technologie, les téléphones de bureau sont également passés des systèmes analogiques aux systèmes numériques et IP, communément appelés téléphones de bureau IP. Ces nouveaux modèles fonctionnant sur des réseaux VoIP (Voice over Internet Protocol), qui transmettent des données audio via une connexion Internet plutôt que des fils de cuivre traditionnels. Cela permet des fonctionnalités plus avancées et une intégration avec d'autres outils de communication numérique.


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