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Définitions Yealink

Acronymes et termes expliqués

Yealink explore les explications simplifiées de Yealink sur les termes de communication d'entreprise courants concernant l'application de trois principaux appareils de communication, les téléphones IP, les équipements de vidéoconférence et les casques fonctionnant sur Microsoft, Zoom et d'autres systèmes, dans le travail professionnel.

Qu'est-ce qu'un téléphone professionnel ?

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Téléphone de travail désigner un téléphone fourni par un employeur à des fins professionnelles. Cela peut englober plusieurs types d'appareils, en fonction de la politique de l'entreprise et des besoins en communication :


1. Téléphone de bureau fixe : un téléphone traditionnel installé sur le poste de travail d'un employé, connecté au système téléphonique interne de l'entreprise ou à un réseau téléphonique public commuté (RTPC).


2. Téléphone de bureau sans fil : similaire à une ligne fixe, mais avec la fonctionnalité supplémentaire de mobilité dans une certaine portée de sa station de base, permettant aux employés de se déplacer dans le bureau tout en parlant.


3. Téléphone VoIP : un téléphone qui utilise la technologie VoIP (Voice over Internet Protocol) pour passer et recevoir des appels via Internet au lieu des lignes téléphoniques traditionnelles. Il peut s'agir de téléphones de bureau ou de sans fil, souvent dotés de fonctionnalités avancées telles que la visioconférence, la messagerie et l'intégration avec des modèles d'outils de productivité.


4. Softphone : application téléphonique logicielle installée sur un ordinateur ou un appareil mobile. Elle permet aux employés de passer et de recevoir des appels en utilisant leur numéro de travail via Internet, transformant ainsi leur appareil en téléphone professionnel.


5. Téléphones portables fournis par l'entreprise : les employeurs peuvent fournir des smartphones à leurs employés spécifiquement pour les appels, les e-mails et les applications liées au travail. Ces appareils peuvent être gérés via un système de gestion des appareils mobiles (MDM), garantissant la sécurité et la conformité aux politiques de l'entreprise.


Le terme « téléphone de travail » souligne qu'il s'agit d'un outil de communication destiné à un usage professionnel, distinct des appareils personnels, et destiné à faciliter le contact avec les clients, les consommateurs ou les collègues pendant les heures de travail ou en cas d'urgence liée au travail.


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