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Uso de la función de grabación de llamadas en los teléfonos Yealink SIP T3XG


Cordless Voip Phone



1. Resumen de la llamada

La grabación de llamadas le permite grabar una llamada. Depende de la compatibilidad del servidor y la duración de la grabación también está definida por el servidor. Los teléfonos Yealink admiten la configuración de una tecla DSS como botón de grabación que se puede presionar durante una llamada para solicitar una grabación al servidor. Los teléfonos en sí no tienen memoria para almacenar las grabaciones, lo que pueden hacer es solo activarlas en el servidor e indicar el estado de la grabación. Normalmente, hay 2 métodos principales para activar una grabación en un servidor determinado (PBX). Uno es que el teléfono envíe al PBX una INFORMACIÓN SIP que contenga un encabezado específico. El otro es que el teléfono envíe una URL HTTP al PBX.  Cierto  servidor  voluntad  saber  a  trato  con  semejante  mensajes  y  decidir  a  comenzar  o  detener  a  grabación.  Este documento le mostrará cómo funciona cada método y cómo configurarlo.


2.Grabación activada por SIP INFO

2.1 Configuraciones en el teléfono

(1) A través de la gestión web a través de la página Clave DSS. Se puede configurar cualquier Clave DSS seleccionando Tipo como Registro, como se muestra a continuación:

image.png


(2) A través del menú del teléfono en la pantalla LCD, seleccione Menú -> Funciones -> Teclas DSS. Es similar a la página web, solo tiene que configurar la tecla DSS deseada como se muestra a continuación:

image.png


2.2 Cómo funciona el SIP INFO

2.2.1 Iniciar una grabación

Supongamos que tiene la tecla DSS 1 configurada como se indica más arriba. Durante una llamada activa, si pulsa este botón por primera vez, el teléfono enviará una INFORMACIÓN SIP a la centralita. El mensaje SIP es similar a lo siguiente:

image.png

Al recibir dicho mensaje, el servidor de soporte en cuestión sabrá que debe comenzar a grabar.


2.2.2Detener la grabación

Para detener la grabación, simplemente presione el mismo botón por segunda vez, con lo cual el teléfono enviará la INFORMACIÓN SIP como se muestra a continuación:

image.png


3. Grabación activada por URL HTTP

3.1 Configuraciones en el teléfono

  (1) A través de la gestión web a través de la página Clave DSS. Establezca cualquier clave DSS seleccionando el tipo como Registro URL y asignando la Expansión con una URL determinada. Esto se ha probado con Epygi PBX y la URL para esta PBX es http://10.1.2.224/phonerecording.cgi?model=yealinkdónde La dirección IP 10.1.2.224 indica la dirección del servidor SIP, como se muestra a continuación:

image.png

(2)De manera similar,  él  poder  ser  configurado  a través de  teléfono  menú  a través del Menú ->  Características ->  Servicio de Seguridad Nacional  Llaves,  como  se muestra a continuación: 

image.png

3.2 Cómo funciona la URL HTTP

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