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Définitions Yealink

Acronymes et termes expliqués

Yealink explore les explications simplifiées de Yealink sur les termes de communication d'entreprise courants concernant l'application de trois principaux appareils de communication, les téléphones IP, les équipements de vidéoconférence et les casques fonctionnant sur Microsoft, Zoom et d'autres systèmes, dans le travail professionnel.

Qu'est-ce que les services de conférence téléphonique ?

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Les services de conférence téléphonique sont des fournisseurs tiers qui offrent aux entreprises et aux particuliers la technologie et l'infrastructure nécessaire pour organiser des conférences audio, vidéo ou Web multipartites. Ces services permettent à plusieurs participants de se connecter et de communiquer en temps réel à partir de différents emplacements, à l'aide de divers appareils tels que des téléphones, des ordinateurs ou des appareils mobiles.

Les principales caractéristiques et avantages des services de conférence téléphonique comprennent  :

  1. Audioconférence :Les participants composent un numéro de téléphone dédié et saisissent un code PIN pour rejoindre l'appel. Les services incluent souvent des numéros gratuits pour un accès facile et peuvent permettre des appels internationaux.

  2. Vidéoconférence :En combinant l'audio avec la diffusion vidéo en direct, les participants peuvent se voir et partager du contenu visuel. Les fonctionnalités avancées peuvent inclure le partage d'écran, les arrière-plans virtuels et le suivi actif des intervenants alimentés par l'IA.

  3. Webconférence :En plus de l'audio et de la vidéo, ces services permettent aux utilisateurs de partager des présentations, des documents et des applications. Ils peuvent également fournir des fonctions de chat, de partage de fichiers et des outils de tableau blanc interactif.

  4. Contrôles de l'hôte :Les organisateurs peuvent gérer l'appel, désactiver/activer le son des participants, verrouiller les réunions et enregistrer la session pour référence ultérieure.

  5. Sécurité :Les fournisseurs mettent souvent en œuvre des mesures telles que le cryptage de bout en bout, l'authentification des participants et la sécurité des applications pour garantir une communication sécurisée et privée.

  6. Évolutivité :Les services de conférence téléphonique peuvent s'adapter à des réunions de différentes tailles, des réunions d'équipe en petite équipe aux webinaires à grande échelle avec des centaines ou des milliers de participants.

  7. Facilité d'utilisation :Les services sont conçus pour être conviviaux, avec des interfaces simples pour planifier, rejoindre et gérer des conférences.

  8. Intégration : De nombreux services de conférence téléphonique s'intègrent aux outils professionnels courants tels que les calendriers (Google Calendar, Outlook), les clients de messagerie et les logiciels de gestion de projet.

Parmi les exemples les plus connus de services de conférence téléphonique, on peut citer Zoom, Microsoft Teams, Google Meet, Cisco Webex, RingCentral et GoToMeeting. Ces services offrent aux organismes d'économiser du temps et de l'argent sur les déplacements, d'améliorer la collaboration et de faciliter le travail et l'apprentissage à distance.


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