VCS Certified Partner
1. Purpose
The Yealink Video Conferencing System (VCS) Partner Certified Program is designed to reward Partners for their consistent performance and investment, and to ensure that Yealink VCS customers receive consistent, high quality support from certified partners.
2. Scope
2.1 Applicable objects: Yealink VCS Partners
2.2 Valid period: Jan.1, 2018-Dec.31, 2018
2.2 Valid period: Jan.1, 2018-Dec.31, 2018
2.3 All Partner certifications are valid for two years from date of certification. Certified Partner will be re-qualified after two years. Current certified partners shall be bound to their latest program requirements, if Yealink updates the VCS Partner Certified Program before the Partners’ certification expiration date.
3. Definition
3.1 Yealink Certified Video Conferencing Engineer (CVE) means a video conferencing engineer trained and certified by Yealink in advanced configuration, management, maintenance, and troubleshooting for the Yealink VCS product families.
3.2 Yealink Certified Video Conferencing Sales Expert or Pre Sales Expert means a sales person has a further knowledge of video conferencing value, sales policies and abilities for business development.
3.2 Yealink Certified Video Conferencing Sales Expert or Pre Sales Expert means a sales person has a further knowledge of video conferencing value, sales policies and abilities for business development.
3.3 Yealink Certified Video Conferencing Partner is a certification granted to those Partners who obtain Certified Video Conferencing Engineer Certification, Certified Video Conferencing Sales Expert Certification/Certified Video Conferencing Pre-Sales Expert and signing the Tripartite Agreement between the Partner, his Distributor and Yealink.
4. Requirements for the VCS Certified Partner
Step 1.
The Partner is required to build Yealink VCS service capability, and assign a minimum of one VCS Sales Expert and one technical engineer Expert who participate in the training, pass the test and obtain the Yealink Certified Video Conferencing Sales Expert Certificate/Certified Video Conferencing Pre-Sales Expert Certification and Yealink Certified Video Conferencing Engineer Certificate. Refer toYealink Certified Video Conferencing Pre-Sales Expert Program, Yealink Certified Video Conferencing Sales Expert Program and Yealink Certified Video Conferencing Engineer Expert Program for detailed information.
• The Certificate of engineer and sales expert will be valid for two-year.
• Primary contact information for the VCS technical engineer, sales/Pre-sales person shall be provided to the Distributor in order to arrange training.
• If the employee with certification leaves the organization or transfers jobs, the position must be replaced with other candidate and obtain a new certification.
Note: For VCS new products, Certified Technical Engineer and Sales Expert/Pre-Sales Expert shall also participate in the training and pass the test.
The Partner shall sign the Tripartite Agreement between the Partner, his Distributor and Yealink after finishing the training and passing the test. (Refer to EXHIBIT A for the Agreement).
5. Benefits for the VCS Certified Partner
The Partner will be offered a VCS Certificate and an online logo. This can be used as a sales and marketing differentiator to use with customers and prospects.
5.1 Registered and approved opportunities by the Partner will receive priority support, including price discounts and on-site technical support.
5.2 The Partner will have access to free online training delivered by Yealink.
5.3 The Partner will have complete access to marketing materials.
6. Program Registration Process
6.1 The Partner contact Distributor to apply for certification.
6.2 Yealink evaluates the Partners’ qualification.
6.3 For the Partner obtains Yealink approval will be certified according to the requirements set forth in Clause 4.
6.4 The Partner who meets program certification requirements will be certified and offered a certificate by Yealink.
6.2 Yealink evaluates the Partners’ qualification.
6.3 For the Partner obtains Yealink approval will be certified according to the requirements set forth in Clause 4.
6.4 The Partner who meets program certification requirements will be certified and offered a certificate by Yealink.
Please note that the Yealink VCS Partner Certified Program is subject to change. Yealink reserves the right, in its sole discretion, to post supplement or modify program information. Yealink will provide formal notification to Distributors and Partners regarding material program or policy changes.
