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   Yealink Certified MS Solution Engineer Program for Distributors

1. Overview

Yealink Senior Certified Microsoft Solution Engineer for Distributor Program is designed for the technical engineers of Yealink distributors, who have full knowledge of Yealink Microsoft Teams solution, skill at troubleshooting the common technical issues and provide effective solutions for the customers.


2. Purpose

Developed for Yealink's authorized distributors, the Yealink Senior Certified Microsoft Solution Engineer (CMSE Senior) Program is a training program that qualifies Yealink distributors as experts in our Yealink Microsoft solutions, helping our distributors to increase their knowledge of Yealink Microsoft solution's advanced features and to enhance their technical expertise. Achieving CMSE Senior certification helps our distributors to grow their business by providing more efficient technical support and troubleshooting for their customers and by ensuring high customer satisfaction and loyalty.


3. Benefits of Becoming a Yealink Certified MS Solution Engineer

Official Yealink Certification

Achieving Official Yealink MS certification engineer is a market differentiator. Customers will be confident in your ability to deliver the most efficient and timely solutions to their needs.

Top Priority Support

Yealink support team provide top priority for the partners which have Yealink certified engineer to help them solve the issue fast. Our strong backing gives you peace of mind.

Identify and Resolve Effectively

Besides helping partners to improve their technical capabilities, the program also guides partners on how to utilize Yealink's resources as well as to better understand how different support requests from the Yealink Technical Support Team are processed. This knowledge results in faster customer service.

Dedicated Training Program
Sharpen your professional skills and enhance your expertise at no cost. Yealink provides a series of free training courses for our program participants, giving you the knowledge you need for a deeper understanding of our Yealink Microsoft solutions.

In order to ensure that customers receive quality service, Yealink requires each Yealink Microsoft Distributor to have at least one Yealink Certified Microsoft Solution Engineer.


4. How to Become a Yealink Certified MS Engineer

Step 1: Application
Please apply for certification through the following link:


Step 2: Get Learning Materials

Please go to Yealink Support and download self-learning materials- Yealink Microsoft Solution Training Package. You can download from the link below:


Note:Please log in to your Yealink support account to download the materials. If you do not log in to the account or use an account with "End User" permissions, you will not be able to see the file. 

Step 3: Start Training Course

Yealink offers regular online training courses and self-study training package for participants to choose. You can choose to learn the training package which includes training materials and training recordings. Or go to https://academy.yealink.com/portal/online to register the latest webinars and join our online training courses.

Yealink CMSE training includes 2 sessions:
Session 1:

• Yealink Microsoft Solutions Training. (Audio/ Video/ YMCS & YDMP)

Session 2:
• Yealink Microsoft Pre-Sales Training.
• Yealink Microsoft Technical Training.

You can self-study or go to https://academy.yealink.com/portal/online to register the latest webinars and join our online training courses.

Step 4: Attend The Senior CMSE Test

Yealink will email the test link and account to you within two weeks of your application.

Step 5: Certification

Candidates who pass Yealink's online test will receive an official Yealink certificate, which is valid for two years. Yealink will send an email to remind you to take the exam to renew the certificate one month before the certificate expires.


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