Yealink Policy Statement
Yealink Global Privacy Statement
Update time: April, 2022
Yealink Network Technology Co., Ltd. (collectively "Yealink") are committed to protecting your privacy and providing you with a positive experience on our websites and while using our products and services ("Solutions").
This Privacy Statement applies to Yealink websites and Solutions that link to or reference this Privacy Statement and describes how we handle personal information and the choices available to you regarding collection, use, access, and how to update and correct your personal information. Certain Yealink websites and Solutions may have their own privacy documentation describing how we handle personal information for those websites or Solutions specifically. To the extent a specific notice for a website or Solution differs from this Privacy Statement, the specific notice will take precedent. If there is a difference in translated, non-English versions of this Privacy Statement, the English version will take precedent.
"Personal information" is any information that can reasonably be used to identify an individual and may include name, address, email address, phone number, login information (account number, password), social media account information, or payment card number.
The types of personal information that we may process depends on the business context and the purposes for which it was collected. It may include:
If we link other data with your personal information, we will treat that linked data as personal information.
2. Collection & Use of Your Personal Information
We may collect data, including personal information, about you as you use our websites and Solutions and interact with us. We also acquire personal information from trusted third-party sources and engage third parties to collect personal information on our behalf.
We may use your personal information for the purposes of operating and helping to ensure the security of our business, delivering, improving, and customizing our websites and Solutions, sending notices, marketing and other communications, and for other legitimate purposes permitted by applicable law.
We collect personal information for a variety of business reasons, such as:
If you choose to provide Yealink with a third party's personal information (such as name, email, and phone number), you represent that you have the third party's permission to do so. Examples include forwarding reference or marketing material to a friend or sending job referrals. Third parties may unsubscribe from any future communications by contacting Yealink at the initial message or at the contact information provided in this statement.
3. Access to and Accuracy of Your Personal Information and Exercising Your Rights
We need your help to keep your personal information accurate and up to date. We provide options to access, correct, suppress, or delete your personal information:
We give you the option to receive a variety of information related to our business, programs, website, and Solutions. You can manage your communication preferences at any time through the following methods:
These choices do not apply to service notifications or other required communications that are considered part of certain programs, websites, and Solutions, which you may receive periodically unless you cancel or stop use in accordance with its terms and conditions.
By using our websites, Solutions, or otherwise engaging or providing personal information to us, you agree that we may communicate with you regarding security, privacy and administrative issues relating to your use. For example, if we learn of a security system's breach, we may attempt to notify you by posting a notice on our websites, sending an email, or otherwise contacting you.
5. Sharing Your Personal Information
We may share your personal information with third parties for the purposes of operating our business, delivering, analyzing, improving, securing, and customizing our websites and Solutions, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent.
We may share personal information in the following ways:
We take reasonable and appropriate steps to protect the personal information entrusted to us and treat it securely in accordance with this Privacy Statement. Yealink implements physical, technical, and organizational safeguards designed to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. We also contractually require that our suppliers protect such information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.
7. Retention and Disposal of Personal Information
We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our rights and agreements.
We will not retain personal information in identifiable form when the purpose(s) for which the personal information was collected have been achieved and, there is no legal or business need to retain such personally identifiable information. Thereafter, the data will either be destroyed, deleted, anonymized, and/or removed from our systems.
Like many websites and web-based Solutions, Yealink uses automatic data collection tools, such as cookies, embedded web links, and web beacons. These tools collect certain standard information that your browser sends to us (e.g., Internet Protocol (IP) address, MAC address, clickstream behavior, and telemetry).
These tools help make your visit to our website and Solutions easier, more efficient, and personalized. We also use the information to improve our website and Solutions and provide greater service and value.
You can manage your cookie preferences through the Yealink Cookie Consent Manager on our website.See Yealink Cookies Policy for more information.
9. Linked Websites
We may provide links to other third-party websites and services that are outside Yealink control and not covered by this Privacy Statement. We encourage you to review the privacy statements posted on the websites you visit.
Yealink encourages parents and guardians to take an active role in their children's online activities. Yealink does not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe that we may have collected personal information from someone under the applicable age of consent in your country without proper consent, please let us know using the methods described in the How to Contact Us section and we will take appropriate measures to investigate and address the issue promptly.
11. International Transfer, Processing and Storage of Personal Information
As Yealink is a global company, we may transfer your personal information to to any Yealink subsidiary worldwide, or to third parties and business partners as described above that are located in various countries around the world. By using our websites and Solutions or providing any personal information to us, where applicable law permits, you acknowledge and accept the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different. In such circumstances, Yealink will take measures to ensure that data is processed as required by this Policy and applicable laws, which includes when transferring the data subject's personal data from the EU to a country or region which has not yet been acknowledged by the EU Commission as having an adequate level of data protection, we may use a variety of legal mechanisms, such as signing standard contractual clauses approved by the EU Commission, obtaining the consent to the cross-border transfer of a data subject in the EU, or implementing security measures like anonymizing personal data before cross-border data transfer. You can go to https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en for a copy of the EU Standard Contractual Clauses.
If there is any conflict between the terms in this Privacy Statement and the Privacy Shield Principles, the stricter, more privacy protective terms shall govern.
12. Privacy Rights and Choices
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
Data Subjects Rights
If you are in the EEA, Switzerland, or the UK, your rights in relation to your personal data processed by us as a controller specifically include:
If you wish to exercise your rights or have any other questions about our use of your personal data, please send a request using the contact details set out in the "How to contact us" section of this privacy statement. Please note that we may ask you to provide us with additional information to confirm your identity and to ensure that you have the right to access the personal data in question.
You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.
Legal Basis for Processing Personal Data
We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Yealink processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:
California Consumer Privacy Act
For business purposes in the last twelve months, Yealink may have collected, used, and shared personal information about you as described in this privacy statement. Each category of data that may be used by Yealink or shared with third parties is categorically outlined in this Privacy Statement. California consumers have a right to:
All individuals have the right to request access to and deletion of the information Yealink holds about them by contacting us via e-mail at: firstname.lastname@example.org.
Yealink does not sell the personal information of California consumers.
Yealink does not discriminate against individuals for exercising their privacy rights.
California's Shine the Light Law
California Civil Code Section 1798.83, also known as "Shine The Ligh"; law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties' direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for the third parties' direct marketing purposes.
15. Updates to this Yealink Privacy Statement
We may update this Privacy Statement from time to time. If we revise our Privacy Statement, we will post the revised version on our website, with the updated revision date. If we make material changes to our Privacy Statement, we may also notify you by other means, such as by posting a notice on our website or sending you a notice. By continuing to use our Site or Solutions after such revisions become effective, you accept and agree to such revisions and to abide by them.
16. How to Contact Us
Should you have questions or comments related to this Privacy Statement, please contact us by sending mail to:
Chief Privacy Officer
NO.666, HUAN ROAD, HIGH TECH PARK, HULI DISTRICT, XIAMEN, CHINA
You can contact our Data Protection Officer by sending an email to email@example.com.