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Overview
Security & Compliance
Privacy
Resources
Security Advisories
Overview
Security & Compliance
Privacy
Resources
Security Advisories

PRIVACY

Yealink keeps privacy top of mind for all our customers

Overview
Security & Compliance
Privacy
Resources
Security Advisories
Overview
Security & Compliance
Privacy
Resources
Security Advisories

PRIVACY STATEMENT


Privacy is one of our core values. Yealink integrates security and privacy protection measures into service lifecycles to protect personal data and fully meet all users' privacy protection requirements. We are committed to providing our customers with transparency in our information gathering and employment practices, to offer them the highest quality products and services while safeguarding their privacy.



HOW YEALINK PROTECT YOUR PRIVACY

Global Data Privacy

Yealink complies with all applicable privacy laws, rules, and regulations in the jurisdictions in which it operates, including the GDPR.

AES Encryption

Strong encryption algorithms comprising of at least 128 bits for AES, protecting data transmissions with the same level of protection as banks use to secure Internet transactions."

802.1x Authentication

Supports 802.1X and incorporates certificate and TLS key during pairing to ensure strict authorization of every device by the IT department on the network.

Physical Privacy Protection

Yealink cameras features a privacy cap that automatically closes to cover the lens when the meeting ends, providing a straightforward and effective means of protecting your privacy.
CONTACT US
WE ARE ALWAYS AVAILABLE TO DISCUSS DATA SECURITY
CONCERNS WITH YOU AND YOUR TEAMS.
If you have any security-related queries or requests, feel free to contact the Yealink data security team at security@yealink.com, and we would be delighted to help you.
FAQ
1. What data does Yealink process?

Yealink processes the following types of data. - Personal Data Personal data means any information relating to an identified or identifiable natural person. In the course of your interaction with us, we may collect personal data about you for various purposes, such as to provide you with the Services and to maintain the optimal operation of the Services. Your interactions with us may include registering an account on the Website, subscribing to the Services, completing payments to us, contacting us in case of (technical) problems, browsing our Website and configuring your settings for your account. The type of personal information we may process depends on the type of service we provide and the purpose for which the information is collected.
Yealink respects and protects your personal data in accordance with the Yealink Global Privacy Statement and will collect, store and use your personal data in accordance with the data minimization principles and take comprehensive measures to protect your personal data.
- Content Data Content data refers to data stored or processed during the use of Yealink's websites and solutions, including but not limited to documents, software, images, and audio and video files.
You have ownership and control of your content data. Yealink will implement various technical protection measures to help you improve the security of your data.

2. How does Yealink use my personal data?

The Yealink Global Privacy Statement describes the purposes and manner in which we will process your data and how or why your personal data is shared with third parties. Some Yealink services may have their own privacy documents describing exactly which third parties we share data with and how we share data, which you can review before receiving the service. With your explicit consent, we will only share data to third parties with your consent to the extent that you have authorized us to do so.

3. How do I access or control my personal data?

You should ensure that the data you submit is correct. We will try to maintain the accuracy and completeness of your personal data and will keep it up to date based on the information you provide.
For more information on how you can access and control your personal data, please refer to the Yealink Global Privacy Statement or send a relevant request to privacy@yealink.com.

4. How does Yealink protect my personal data?

At Yealink, we take your privacy very seriously and take all appropriate physical, organizational and technical measures to protect your personal data.
For example, we use encryption to ensure data confidentiality; use trusted protection mechanisms to prevent malicious data attacks; deploy access control mechanisms to ensure that only authorized personnel have access to personal data; and raise employee awareness of the importance of protecting personal data through security and privacy protection training sessions.
We also incorporate data management and control measures into product development and design, and you can view our product security white paper for more information on Yealink's practices in personal data protection.

5. Where is my data stored?

As Yealink is a global company, information collected by Yealink may come from and be processed in different countries and regions around the world. The data protection laws in these countries or regions may differ. In such cases, Yealink will take steps to ensure that the data is processed in accordance with this Policy and applicable law, which includes when transferring personal data of data subjects from EU to countries or regions that are not yet recognized by the European Commission as having an adequate level of data protection, we may use various legal mechanisms, such as signing standard contractual clauses approved by the European Commission, obtaining the EU data subject's cross-border transfer or implementing security measures such as anonymizing personal data prior to cross-border data transfers.
Please note that different products and services may have different data storage rules, so please check the privacy policy of your specific product or service, and we will conduct data processing activities within the scope of your authorization.

6. How can Yealink's products keep my data safe?

The security of your data is very important to us. We take appropriate technical and organizational measures to protect your data from any unauthorized access, internal or external, or from any loss, misuse, arbitrary alteration or damage. You can view more product data security protection measures in Yealink's [Security & Compliance] category.

7. How do I check privacy certifications obtained by Yealink?

Yealink has received privacy and security certifications such as GDPR compliance, SOC2 Type2, and ISO 27001. You can find out more information at the Certification.

8. What do I do if I have questions about personal data protection?

If you have any questions, comments or suggestions regarding the protection of personal data, please send the relevant request to privacy@yealink.com.

Your Privacy
Strictly Necessary Cookies
Preferences Cookies
Statistics Cookies
Targeted Cookies
PRIVACY PREFERENCE CENTER
When you visit any website, the website stores or retrieves information from your browser, mostly in the form of Cookies. This information may relate to your personal information, preferences or device information and is used primarily to enable the website to provide the services you expect. This information does not usually directly identify you personally, but can provide you with a more personalized web experience. We fully respect your privacy, so you can choose not to allow certain types of Cookies, simply by clicking on the name of a different Cookie category to learn more and change the default settings. However, blocking certain types of Cookies may affect your experience with the site and the services we can provide to you.
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Strictly Necessary Cookies
Always On
These Cookies are essential for users to navigate the site and use its features, which are necessary for the proper functioning of the site, and cannot be turned off on our system. They are set only for actions you do that are equivalent to service requests, such as setting up your login or populating a form.You can set your browser to block or alert you to such Cookies, but some features of the site will not work. These Cookies do not store any personally identifiable information.
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Preferences Cookies
These Cookies are primarily used to record the preferences of users as they navigate the site and use its features. These Cookies allow the website to remember the choices you have made in the past, such as which language you prefer or what your username and password are, so that you can automatically log in. If you do not allow the use of such Cookies, you will not be able to enjoy a more convenient experience with the site.
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Statistics Cookies
These Cookies allow us to count the number of visits to our website and the sources of traffic in order to evaluate and improve the performance of our website. These Cookies also help us to understand the popularity of our pages and the activity of our visitors on the site. All information collected by such Cookies is aggregated to ensure that it remains anonymous. If you do not allow the use of such Cookies, we will have no way of knowing when you visit our site and will not be able to monitor site performance.
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Targeted Cookies
These Cookies may be set by our advertising partners through our website and may also be used by those companies to create profiles of your interests and to display relevant advertisements to you on other websites. These Cookies do not store personal information directly, but use some information that uniquely identifies your browser and Internet device. If you do not allow the use of such Cookies, the advertisements you see will be less targeted.
Learn more ->
PRIVACY PREFERENCE CENTER
Your Privacy
Your Privacy
When you visit any website, the website stores or retrieves information from your browser, mostly in the form of Cookies. This information may relate to your personal information, preferences or device information and is used primarily to enable the website to provide the services you expect. This information does not usually directly identify you personally, but can provide you with a more personalized web experience. We fully respect your privacy, so you can choose not to allow certain types of Cookies, simply by clicking on the name of a different Cookie category to learn more and change the default settings. However, blocking certain types of Cookies may affect your experience with the site and the services we can provide to you.
Learn more ->
Strictly Necessary Cookies
Strictly Necessary Cookies
Always On
These Cookies are essential for users to navigate the site and use its features, which are necessary for the proper functioning of the site, and cannot be turned off on our system. They are set only for actions you do that are equivalent to service requests, such as setting up your login or populating a form.You can set your browser to block or alert you to such Cookies, but some features of the site will not work. These Cookies do not store any personally identifiable information.
Learn more ->
Preferences Cookies
Preferences Cookies
These Cookies are primarily used to record the preferences of users as they navigate the site and use its features. These Cookies allow the website to remember the choices you have made in the past, such as which language you prefer or what your username and password are, so that you can automatically log in. If you do not allow the use of such Cookies, you will not be able to enjoy a more convenient experience with the site.
Learn more ->
Statistics Cookies
Statistics Cookies
These Cookies allow us to count the number of visits to our website and the sources of traffic in order to evaluate and improve the performance of our website. These Cookies also help us to understand the popularity of our pages and the activity of our visitors on the site. All information collected by such Cookies is aggregated to ensure that it remains anonymous. If you do not allow the use of such Cookies, we will have no way of knowing when you visit our site and will not be able to monitor site performance.
Learn more ->
Targeted Cookies
Targeted Cookies
These Cookies may be set by our advertising partners through our website and may also be used by those companies to create profiles of your interests and to display relevant advertisements to you on other websites. These Cookies do not store personal information directly, but use some information that uniquely identifies your browser and Internet device. If you do not allow the use of such Cookies, the advertisements you see will be less targeted.
Learn more ->
Except for necessary cookies, we may also use functional cookies (including third party cookies) to deliver experience for you. You can turn them off by clicking “configure". More information in cookies policy.
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