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   Yealink Certified Video Conferencing Pre-Sales Expert Program

1. Purpose

This Program is made to increase Distributors and Partners’ value through enhancing their business skills for the purpose of effectively managing video conferencing product business, increase sales and promote a successful growth strategy.

2. Scope

1) Applicable Objects: Pre-Sales of Yealink VCS Distributors & Partners

2) Valid period: January 01, 2019-December 31, 2019


3. Definition
Yealink Certified Video Conferencing Pre-Sales Expert means a Pre-sale person has a further knowledge of video conferencing value, competitive strategy and abilities for providing best solutions for customer according to customer’s specific requirements.

4. How to Obtain a Certified Video Conferencing Pre-Sales Expert Certificate?
Step 1: Get self-learning materials

Distributors and Partners shall assign Pre-Sales to participate in the self-learning course delivered by Yealink. Please go to support.yealink.com and use your partner/reseller account to login. Then follow below instructions shown in the picture and find Yealink Certified VCS Training Package and download the self-learning materials: Yealink Certified Video Conferencing Expert  Training Package

Before start the training, you may want to take a look at Yealink Certified Video Conferencing Expert Program & Training Introduction, which will guide you to the correct learning materials. And you can find exam emphasis in Yealink Certified Video Conferencing Online Test Question Bank Structure Introduction.

If you don’t have a Yealink support partner/reseller account, please click
http://support.yealink.com/faq/faqInfo?id=678 to see more information about how to apply for a Yealink partner/reseller support account and register your account. 

Step 2: Start self-learning course

Below are the requirement, course and test introduction of certified video conferencing Pre-Sales expert certificate.



Ability level description



Demonstration & learn solution

1.Has a further knowledge of Yealink company, product line, VC industry and industry-specific terminologies, main feature of Yealink VC solution.
2. Has ability to demo Yealink VC total solution and deploy the solution, show highlight features and answer questions according to FAQ.

Online exam
Pass line:80%
3 chances
About 80 questions in 2 hours

To provide solution and requirement communication

1. Be familiar with the competition with the main brands in the market
2. Collect and lead the requirements and pain points of projects, provide or suggest the solution in the project.


Step 3: Attend the online test

To pass the test, Distributor and Partner Pre-Sales must attain a score of 80% or more on the online exam conducted by Yealink. Please send test-taker information to Yealink distributors or Yealink’s sales representative to apply for online test account. Every test account has 3 chances to test and the test need to be finished within one month (test account is only valid for one month). Pass line is 80%. You’re required to answer about 80 questions in 2 hours.

 Step 4: Obtain the Certificate
Pre-Sales that pass the test will be granted a Certified Video Conferencing Pre-Sales Expert Certificate by Yealink. Yealink will send Yealink Certified Video Conferencing Pre-sales Expert Certificate weekly. It will be valid for two-year. If the employee with the certification leaves the organization or transfers jobs, Distributor or Partner must replace the employee with other candidate and obtain a new certification within 6 months, otherwise Yealink is entitled to cancel special price support for the certified Distributor or Partner. Please note that Pre-Sales being certified shall also participate in all the training and test if Yealink updates the certification materials, otherwise Yealink is entitled to cancel special price support for the certified Distributor or Partner. To update the certificate, Pre-Sales shall pass the new certified test.
Please note that this Yealink Certified Video Conferencing Pre-Sales Expert Program is subject to change. Yealink reserves the right, in its sole discretion, to post supplemental program information or modify this document. Yealink will provide notification to distributors and Partners regarding material program or policy changes.

Yealink Network Technology Co., Ltd.

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