Yealink Management Cloud Service

Simplify device management process and enhance the user experience

Yealink provides the Yealink Management Cloud Service (YMCS) to simplify the process of managing Yealink video and voice communication endpoint devices. YMCS delivers a host of capabilities and integrated functionality to enhance the user experience and increase user adoption rates while consolidating customers under a cloud management platform.

Yealink Management Cloud Service (YMCS) Overview
• Cloud-based: Based on an advanced cloud architecture, the YMCS is deployed via the public cloud.
• Multi-level management: Enterprises can authorize the service provider to manage their devices.
• Powerful functionalities:Timing task, real-time feedback, devices remote control, RPS service.

For Enterprises

Enterprise customers who deal with enterprise communications face several common challenges. Many firms want to deploy UC endpoint devices to avoid expensive traditional systems and to unify their communications into one system. At the same time, inappropriate deployment and management tools for the devices systems can lead to unplanned costs and a steep learning curve. What’s more, video conference issues that are not resolved promptly can lead to obstacles in cooperation.

YMCS helps enterprises:
• Reduce the cost of equipment operation and maintenance;
• Improve the efficiency and quality of technical maintenance;
• Anticipate risks through data analysis and prevent them in advance, and;
• Ensure a reliable communication environment and a pleasant user experience.                                                            

For Business Partners

With the continuous expansion of Yealink and the continued migration of enterprises to Yealink solutions, business partners need to be ready to respond to and solve issues quickly as a part of the commitment to enhance the user experience and to increase user adoption rates. However, mass devices maintenance requires an investment in time and resources. Partners need an effective way to balance business and resources.

YMCS helps business partners:
• Provide remote services of the Yealink devices for the hosted enterprise;
• Respond to and solve problems quickly according to its real-time alarm to ensure quality user experiences, and;
• Save time and labor thanks to its powerful management capabilities.