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Diamond IP CP860 Conference Phone

End of Life Announcement for Yealink CP860

Dear Customers,
Yealink hereby informs you that the CP860 has been discontinued since Feb.18sth , 2019. After the date, new orders for the product would not be accepted.

After the End-of-Life date, Yealink will not pursue any new feature development on CP860, but we will follow the industry standard practices regarding software support of the discontinued (EOL) products. Consistent with such standards, Yealink will continue to offer support and after-sale service.

The general policy guidelines are:

(1) For the first year from the End of Life date, Yealink will offer full support, including HW/SW Technical Support, Apply Existing SW Bug Fixes, New Non-Critical SW Bug Fixes, New Critical SW Bug Fixes and New Security Fixes.

(2) For the second year till, and including, the fifth year from the End of Life, Yealink will attempt to provide SW bug fixes. In the EOL support phase, a SW upgrade of the product to a newer existing release will also be seen as a fix to the SW bug. Providing a fix may not be possible in some cases due to the limitation of hardware or software architecture, and Yealink in its sole discretion will determine what fixes, if any, will be provided.

(3) Yealink will not offer any New Features/Enhancements support from the End of Life.

(4) Spares or replacement parts for hardware will be available depending on your local distributors. Please contact your local Yealink distributors for HW Technical Support and HW Repair and Return (subject to inventory availability). The local Yealink distributors will provide you the corresponding HW support in accordance with Yealink Return Materials Authorization (RMA) process.

(5) Since the sixth year from the End of Life, Yealink will not offer any Support.

Although every effort will be made to support End of Life products in accordance with our End of Life Policy, Yealink reserves the right to change its Policy as it deems appropriate. Yealink will announce any changes to the End of Life Policy through the Yealink Website at Yealink EOL Products and we encourage you to visit this site regularly as it contains useful information regarding Yealink's End-of-Life program.

Yealink would like to advise you to upgrade your products to our newer products which contains more features, in order to continue and enjoy Yealink’s high level service. The recommended replacement solution to the CP860 are CP920 and CP960, whichoffers functionally richer technology.

Yealink hopes that the end of sales of CP860 will not affect the existing service relationship and service quality. We are consistently dedicated to providing you with excellent products and services. If you have any questions regarding this discontinuation, please contact your appropriate Yealink sales representative or your local distributors.

Thanks for your continued support for Yealink! For more information about Yealink delisted product, please click on http://support.yealink.com.
Yealink Network Technology Co., Ltd.
All right reserved.

Diamond IP Conference Phone

CP860 is the next generation IP conference phone launched by Yealink. An original diamond-section design makes the product look dazzling, while also providing enhanced display and pickup effect. The CP860 combines fashion able design with HD voice quality, superb pickup efficiency, five-party conferences, joint calls, meeting recording and playback and other multiple advantages. The result is that it brings a high-quality, multifunctional user experience to small and medium-sized meeting rooms.

Diamond IP Conference Phone

Designed with the crystal-clear lines of a perfect diamond

Designed with the crystal-clear lines of a perfect diamond

HD voice quality that matches a diamond’s unblemished purity

● Support for Optima HD sound quality and authoritative TIA920 certification ensures all HD sound requirements.
● With a built-in three microphone matrix, the phone supports 360° omnidirectional high-quality sound pickup within a 3-meter radius.
Extended microphones can increase this to 5 meters— perfect for small and medium-sized conference rooms.
● With support for full-duplex, auto-echo cancellation and automatic reverberation elimination, the CP860 manages challenging audio environments.
The result is greater efficiency and more pleasant and productive meetings.

HD voice quality that matches a diamond’s unblemished purity

Multifunctional to reflect the all-round brilliance of a true gem-stone

● Support for call linkage with PC softphones (Skype, Lync, Bria, etc.), mobile phones and also for mixed communication terminals used in the same meeting.
This enables the phone to provide a unified communications experience at anytime, anywhere and on any devices.
● With support for 5-party conferences, the phone will greatly lower communication costs when a multiparty meeting is needed among a company’s headquarters,
branch offices, vendors and customers.
● With support for meeting record and playback, the CP860 improves the efficiency and flexibility of meeting resource utilization and satisfies demands for filing.

Multifunctional to reflect the all-round brilliance of a true gem-stone
Model CP960 CP960-WirelessMic CP920 CP920+CPN10 CP930W CP860
Download Datasheet Datasheet Datasheet Datasheet
Operating System Android 5.1 Linux Linux RTK-E Linux
LCD  5" 720 x 1280-pixel capacitive touch screen 3.1" 248 x 120-pixel graphical LCD 3.1" 248 x 120-pixel graphical LCD 2.7" 192 x 64-pixel graphical LCD
LCD Backlight
Touch Keypad x x
USB Port (2.0 Compliant) 2 1 x 1
USB 2.0 Micro-B Device Port 1(Connect to PC) x 1 (Connect to PC) x
Ethernet Port 10/100Mbps  10/100Mbps x 10/100Mbps
Wired MIC 2 (Optional) 0 x x x
Wireless MIC 2 (Optional) 2 x x
3.5 mm Jack 1 x x 1
Security Slot
Audio Features            
HD Voice
Wide-Band Codecs G.722, G722.1C,Opus G.722, G722.1C,Opus Opus, G.722 G.722
Narrow-Band Codecs G.711(A/µ), G726, G729, G723, iLBC G.711(A/µ), G726, G729, G723, iLBC G.711(A/µ), G.726, G.729, iLBC  G.711 (A/µ), G.729AB, iLBC
Built-In 3-Microphone Array
Microphone Pickup 20ft 20ft 13ft 20ft 10ft
Yealink Noise Proof Technology x
Noise Suppression
Built-In PoE IEEE 802.3af IEEE 802.3af x  IEEE 802.3af
Built-In Bluetooth Bluetooth 4.0 Bluetooth 4.0 Bluetooth 4.0 (For mobile phone) x
Built-In Wi-Fi 802.11a/b/g/n/ac 802.11b/g/n x x
Battery x x  Li-ion,3.6V 7800mAh x
Talk Time x x 24h x
Standby Time x x 360h x
Telephony Features            
Recording √ (Via USB flash drive) √ (Via USB flash drive) √ (Via Micro SD card) √ (Via USB flash drive)
Five-way Conferencing
Create meeting directly x x x
Yealink Active Speaker x x x
Hybrid UC Meeting x
PSTN x x x √ (Via Yealink CPN10)
Star Connection √ ( up to 4 units) x x x

For more complete product documentation, click Here



  • Optima HD voice, full duplex technology
  • 10-foot (3-meter) 120°voice pickup
  • Capacitive mute touchpad with bicolor LED
  • Echo cancellation
  • For use with Yealink CP860
  • Datasheet Download


  • Support Yealink IP Conference Phone CP920/CP860
  • Plug and play
  • Easy to use
  • No additional power needed
  • USB call recording
  • Support up to 2 cascaded CPN10 to setup PSTN conference
  • Datasheet Download
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